Meet Shane and Denver – The UAE’s Denting Experts
Shane Thebus and Denver Govender are the best dent removal technicians in the Middle East – and Automotive Repair Systems (ARS) employs both! They’re passionate and highly talented – and this is what makes them tick.
Automotive Repair Systems (ARS) only employs the best craftsman, and its two Paintless Dent Repair (PDR) specialists in the Emirates are proof of that. Between Shane and Denver, ARS has coverage across the Emirates of both Abu Dhabi and Dubai, and both have found work worldwide before joining ARS.
Operations Manager Tom Hick says: “Both Shane and Denver share one key aspect that makes them ideal for us; a drive to be the very best. Denver has worked in Europe, America, Australia and England as well as his native South Africa, and Shane was one of the best technicians in South Africa before he came to us.” The two are close friends as well as talented colleagues, and Shane’s success in Abu Dhabi is what led in part to Denver coming across too. “Not only are they good friends, but their ambition made them a perfect pairing for us. The UAE is a new market for SMART repair, and one which rewards effort and talent. They’re at the top of their game, and yet they’re always striving to be better.”
Both operators are completely mobile, working from vans which can reach any customer swiftly and with all the necessary specialist PDR tools on board. Shane and Denver typically work with car dealerships, improving the appearance of multiple cars for a single customer in any visit and thus maximising the customer’s profit margins. Tom Hick is bullish about the success of Automotive Repair Service’s two paintless dent technicians to date, and has ambitious plans for their future within the company. “Moving forward, we see our dent removal operations expanding in Dubai and in Abu Dhabi, and Shane and Denver will be responsible for this growth. We hope to have teams working under both men long term, ensuring we can provide a wider ranging service to more clients.”
In Dubai in particular, Paintless Dent Removal (PDR) is still an emerging concept, and while there are other SMART repair technicians available none has the breadth or depth of expertise that is brought to ARS by Denver. SMART repair techniques may be more established in Abu Dhabi but again, there are no operatives who specialise in Paintless Dent Removal apart from Shane.
Shane has worked for Automotive Repair Systems since 2013 and has earned a reputation in Abu Dhabi as the best there is to offer. Denver is a more recent addition to the team having been on-board for 9 months, but is no less experienced or talented for it. Denver’s background in Cape Town means he’s experienced at removing small but visible dents such as those caused by hail stones – dents that few other SMART repair experts would touch for fear of making the panel worse. Both individuals will take on dents that other operatives would deem too badly damaged to fix, and in both cases you can expect a perfect result once they are finished. The breadth and depth of their experience also means no time is wasted; they know what they are doing and so no time is lost considering an approach.
“We are passionate about what we do,” says Denver, “Every day is a new challenge that we like to accept. We are constantly learning which gives us the confidence to know we are the best at what we do. Most people bring a car to me thinking that the car is ruined and that nothing can be done, but being able to always impress by showing off the skill of PDR is what makes me tick.”
While Shane and Denver already have strong customer bases in Abu Dhabi and Dubai, both are constantly looking for the next challenge and are keen to take on more work. The increase in used car availability in the UAE means both operatives are in higher demand than ever – all cars attract minor parking knocks during life, and these reduce their desirability to used car buyers. Shane and Denver can both improve the appearance of any used car, adding to the potential profit margin by increasing the car’s value on the secondhand market.
“One of the great things about PDR is watching a customer’s reaction to a dent being restored. People just can’t quite believe it and it’s always fun to watch their reaction!” says Denver.